The Mental Health Commission of Canada, in partnership with Ottawa Public Health, adapted content from The Mindful Employer, to develop a series of short animated videos that aim to raise awareness around the 13 factors that can impact the mental health of employees in the workplace and encourage conversations on methods for promoting psychologically safe places to work.
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Organizational Culture
When organizational culture prioritizes trust, honesty, and fairness, it fosters a positive and supportive environment for everyone. Trust allows employees to feel secure in their interactions and rely on their colleagues and leaders. Honesty builds a foundation of transparency, ensuring open communication and ethical behavior throughout the organization. Fairness creates a sense of equity and justice, where individuals believe they are treated impartially and with respect. Consequently, such a culture tends to experience higher employee morale, increased collaboration, and improved productivity. Ultimately, an organizational culture characterized by trust, honesty, and fairness contributes to a more engaged and successful workforce.
Psychological and Social Support
Psychological and Social Support as present in a work
environment in which coworkers and supervisors are supportive of employees’ psychological and mental health concerns and respond appropriately as needed.
In such an environment, employees feel comfortable seeking help and disclosing personal challenges without fear of stigma or negative consequences. This support can manifest through active listening, empathy, flexible work arrangements when needed, and connecting employees with appropriate resources. Ultimately, strong psychological and social support contributes to a more resilient, engaged, and productive workforce, where individuals feel valued and cared for.
Clear Leadership & Expectations
Clear Leadership and Expectations as present in an environment in which leadership is effective and there is support that helps employees know what they need to do, how their work contributes to the organization and whether there are impending changes.
When leadership clearly communicates goals and provides necessary support, employees feel confident and focused in their roles, reducing ambiguity and stress. Understanding how their individual work contributes to the larger organizational objectives provides a sense of purpose and value, boosting motivation and engagement. Furthermore, proactive communication about upcoming changes allows employees to prepare and adapt, fostering trust and minimizing disruption within the workplace.
Civility & Respect
Civility and Respect as present in a work environment where employees are respectful and considerate in their interactions with one another, as well
as with customers, clients, and the public.
This respectful atmosphere fosters a sense of psychological safety, allowing individuals to feel valued and included, which in turn encourages open communication and collaboration. When employees treat each other, customers, and the public with courtesy and consideration, it minimizes conflict and promotes a more harmonious and productive work environment. Moreover, a workplace known for its civility and respect enhances its reputation and fosters positive relationships with external stakeholders.
Psychological Demands
Psychological Demands as present in a work environment is where there is a good fit between employees’ interpersonal and emotional
competencies and the requirements of the position they hold.
When there is a strong alignment, employees are more likely to feel competent, confident, and less stressed by the emotional and interpersonal aspects of their work. Conversely, a significant mismatch can lead to increased pressure, anxiety, and potential burnout as individuals struggle to meet demands that exceed their capabilities. Therefore, carefully considering the psychological demands of a role and matching them with employees’ strengths is crucial for maintaining a healthy and productive workforce.
Growth & Development
Growth and Development as present in a work environment is where employees receive encouragement and support in the development of their
interpersonal, emotional, and job skills.
This support often includes access to training programs, mentorship opportunities, and constructive feedback that empowers individuals to expand their capabilities and advance their careers. When employees feel their growth is invested in, it not only enhances their individual skills but also strengthens the overall talent and adaptability of the organization. Furthermore, opportunities for growth and development significantly contribute to employee engagement, motivation, and a greater likelihood of long-term commitment to the workplace.
Recognition & Reward
Recognition and Reward as present in a work environment is where there is appropriate acknowledgement and appreciation of employees’ efforts in a
fair and timely manner.
When employees feel their contributions are seen, valued, and acknowledged promptly, it significantly boosts their morale and motivation to continue performing well. Fair recognition reinforces a sense of equity and justice within the workplace, fostering trust and encouraging a positive work ethic. A culture that consistently recognizes and rewards its employees’ efforts not only enhances individual performance but also strengthens overall team cohesion and organizational success.
Involvement & Influence
Involvement and Influence as present in a work environment is where employees are included in discussions about how their work is done and how
important decisions are made.
This sense of inclusion empowers employees and fosters a feeling of ownership over their work and the organization’s direction. By actively involving employees in discussions and decision-making, organizations can tap into valuable insights and perspectives from those closest to the work. Ultimately, this collaborative approach can lead to more informed decisions, greater employee buy-in, and a more engaged and motivated workforce.
Workload Management
Workload Management as present in a work environment is where tasks and responsibilities can be accomplished successfully within the time
available.
When workloads are effectively managed, employees are less likely to experience excessive stress and burnout, contributing to their overall well-being and job satisfaction. This balance allows individuals to focus and perform their tasks with greater accuracy and efficiency, ultimately leading to higher quality work and improved productivity for the organization. Ensuring that employees have the necessary time, resources, and support to accomplish their responsibilities is crucial for a sustainable and healthy work environment.
Engagement
Engagement as present in a work environment is where employees feel connected to their work and are motivated to do their job well.
This connection often stems from a sense of purpose, feeling valued, and seeing how their work contributes to the organization’s mission and goals. Highly engaged employees typically demonstrate enthusiasm, commitment, and a proactive approach to their responsibilities, often going above and beyond their basic job requirements. Ultimately, a workforce that feels deeply engaged is more productive, innovative, and contributes significantly to the overall success and positive culture of the organization.
Balance
Balance as present in a work environment is where there is recognition of the need for balance between the demands of work, family, and personal
life.
Acknowledging and supporting work-life balance helps employees manage their responsibilities effectively, reducing stress and improving their overall physical and mental well-being. When individuals feel they have adequate time for their family and personal pursuits, they are often more focused and productive during their work hours. This recognition of the importance of balance demonstrates an employer’s care for their employees, fostering greater loyalty, engagement, and a healthier work culture within the organization.
Psychological Protection
Psychological Protection as present in a work environment is where employees’ psychological safety is ensured. Workplace psychological safety is
demonstrated when workers feel able to safely ask questions, seek feedback, report mistakes and problems, or propose a new idea without fearing negative consequences to themselves, their jobs or their careers.
This feeling of security empowers employees to contribute their best work and engage more fully, knowing their psychological well-being is a priority. For organizations in Colombia, fostering this level of psychological protection can lead to increased innovation, better problem-solving, and a more resilient and engaged workforce.
Protection of Physical Safety
Protection of Physical Safety as present in a work is an environment where management takes appropriate action to protect the physical safety
of employees. Appropriate actions may include: policy to protect workers physical safety, training in safety-related protocols, rapid and appropriate response to physical accidents or unsafe situations, and clearly demonstrated concern for employees’ physical safety.
This commitment to physical safety builds trust and demonstrates to employees in Colombia that their well-being is genuinely valued by the organization. By actively ensuring a safe physical environment, the company can significantly reduce workplace accidents, lower associated costs, and foster a more productive and secure workforce.
PsychologicalSafety.in is a comprehensive resource dedicated to fostering psychologically safe workplaces. It aims to empower individuals and businesses to create thriving work cultures where everyone feels safe to contribute their best.
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